Privacy Policy

At Sean's ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us when you:

• Create an account on our website
• Place an order for products
• Subscribe to our newsletter
• Contact our customer service
• Participate in surveys or promotions
• Leave reviews or comments

This information may include:

• Name and contact information (email address, phone number, shipping address)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Purchase history and preferences
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Clickstream data

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Manage your account and provide customer support
• Send you order confirmations and shipping updates
• Communicate with you about products, services, and promotions
• Improve our website and customer experience
• Detect and prevent fraud and security issues
• Comply with legal obligations
• Analyze website usage and trends
• Personalize your shopping experience

3. Sharing Your Information

We may share your information with:

3.1 Service Providers

We work with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Shipping and fulfillment companies
• Email service providers
• Analytics providers
• Marketing platforms

3.2 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security issues
• Protect the safety of our users

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use cookies for:

• Maintaining your shopping cart
• Remembering your preferences
• Analyzing website traffic and usage
• Improving website functionality
• Serving personalized content and advertisements

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

• SSL encryption for data transmission
• Secure payment processing
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data portability: Request transfer of your data to another service
• Object: Object to certain processing of your information

To exercise these rights, please contact us at privacy@seans.com.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.